Host Namaste Review

Host Namaste

VPS Hosting

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Race Course Ring Road, Gujarat, India - 360001

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Host Namaste Reviews ( 55 )

4.9

55 Reviews

Overall Rating

5

98%

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2

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    Muhammad Sae...

    07 September 2024

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    1/5

    Poor Service and Misleading Advertising I recently had a very disappointing experience with HostNamaste. I purchased a VPS from their website, which advertised a specific IP range (142.171.155.XX) as part of the service. However, after completing the purchase, I was assigned a different IP address and informed that the advertised IP range was only available with more expensive plans, which was not disclosed prior to the purchase. Despite my efforts to resolve the issue directly with the company, including requesting a refund due to their failure to provide the service as described, I faced unprofessionalism and uncooperativeness. The company initially refused to process a refund and only acted after I escalated the matter, threatening to take further action. The customer service was lacking, and the company's approach to resolving issues was disappointing. They ultimately canceled my VPS and issued a refund, but their handling of the situation was far from satisfactory. I would advise potential customers to carefully review the terms and conditions and be cautious of misleading advertisements. My experience suggests that the company may not handle service discrepancies or customer complaints in a professional manner.

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