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IONOS Customer Service 2025: Ways to Contact IONOS Support

IT Web Hosting Tips Published on Date: July 18th 2024

IONOS now referred to as IONOS, is among the leading cloud infrastructure providers, hosting solutions, and cloud services. It was established with the goal of empowering businesses with secure and reliable digital infrastructure, Also IONOS has grown to become a trusted partner for millions of clients worldwide. 

Moreover, after buying IONOS client service, it’s obvious that you might want their support services. Here’s a detailed guide to IONOS customer service.

IONOS Basic Information

Website  https://www.ionos.com/ 
Corporate Headquarters  Montabaur, Germany 
Founder  Ralph Dommermuth 
CEO  Achim Weiss 

Ionos Contact Numbers  

Country   Phone Number  
United States  

484-254-5555 

+1-484-254-5555 

Canada  

1-844-296-2059 

+1-844-296-2059 

Australia  

02 6189 0084 

+61 2 6189 0084 

Germany 

0721 170 5522 

+49 721 170 5522 

Argentina  

011 6841-9932 

+54 11 6841-9932 

Austria  

01 267 6037 

+43 1 267 6037 

Spain  

91 136 0000 

+34 91 136 0000 

France  

0970 808 911 

+33 970 808 911 

Italy  

02 218 026 81 

+39 02 218 026 81 

Mexico  

0800 123 8394 

+52 800 123 8394 

South Africa 

0800 00 87 84 

+27 800 00 87 84 

Switzerland  

044 522 05 89 

+41 44 522 05 89 

Turkey  

0800 621 2262 

+90 800 621 2262 

United Kingdom  

0800 021 1693 

+44 800 021 1693 

IONOS Customer Support Contacts

Email Support   [email protected] 
Live Chat  Go to the Contact Us page and click on “Start Chat.”  

https://www.ionos.com/contact  

Help Center   https://www.ionos.com/help/  
IONOS Media contact   [email protected]  
Knowledge Base   Startup Guide: https://www.ionos.com/startupguide/  

Digital Guide: https://www.ionos.com/digitalguide/  

IONOS Newsroom   https://www.ionos.com/newsroom/ 

IONOS Media Support Contacts

Facebook  https://www.facebook.com/my.ionos/ 
Instagram  https://www.instagram.com/ionos.official 
TickTok  https://www.tiktok.com/@ionos.global 
LinkedIn  https://ionos.ly/IONOS_IN 
YouTube  https://www.instagram.com/ionos.official 

IONOS Partner Programs

Affiliate Programs  https://www.ionos.com/referral 
IONOS Agency Partner Program  https://www.ionos.com/agency-partner 
IONOS Agency Partner Network  https://www.ionos.com/agency-partner-network 
IONOS ISV Partner Program  https://cloud.ionos.com/partner/isv 

IONOS Other Important Links

Wikipedia page  https://en.wikipedia.org/wiki/Ionos 
About IONOS  https://www.ionos.com/about 
Terms and Conditions  https://www.ionos.com/terms-gtc/general-terms-and-conditions/ 
Privacy Policy  https://www.ionos.com/terms-gtc/terms-privacy/ 
Careers  https://jobs.ionos.de/career/ 
IONOS App  https://www.ionos.com/ionos-app 

 Customer Support Channels Offered by HostGator 

  1. Contact via IONOS Live Chat 
  2. Contact via IONOS Phone Support 
  3. IONOS Email Services 
  4. Additional Resources Provided by IONOS 

I. Contact via IONOS Live Chat 

Step 1: Visit the IONOS’s website. 

Step 2: Click on “Support” Button on top right of website, then click on “Contact Us.” 

IONOS support live chat

Step 3: On the “Contact Us” page, you can locate the “Start Chat” Button, click on the button and start chatting.

IONOS live chat


II. Contact via IONOS Phone Support Number

To contact the IONOS customer service number, follow the steps:

Step 1: Go to IONOS’s website.

Step 2: Click on the “Support” Button in the upper right corner of the website, then select “Contact Us.”

Step 3: Scroll down to “Phone numbers by country.  You can contact the IONOS support number for your country.

IONOS


 III. IONOS Email Services 

IONOS does not offer email services, but you can check the authenticity of an email if it is received from IONOS. 


IV. Additional Resources Provided by IONOS 

Knowledge Base and Help Center

1. Go to the IONOS website and scroll down to the footer.

2. Under the “Knowledge” category, you will find the “Startup Guide,” “Digital Guide,” and the “Help Center” under the “Support” category. 

IONOS knowledge base

Here, you can find the topics related to your issues. 


IONOS Alternatives

1. Amazon Web Services

AWS

AWS provides over 200 fully featured services from data centers globally. It is popular among companies large and small because of its many different services. Its services are mainly hosted in highly secure data centers that are located in multiple geographic regions, ensuring low latency and high availability.

2. Microsoft Azure

Microsoft Azure

Despite Microsoft being the point that Microsoft Azure is situated for building, testing, deploying, and managing in-house applications and services. However, the most important thing is the fact that through Microsoft-managed data centers, users are able to use this technology even without necessarily having an IT team behind them all the time.

3. Google Cloud Platform

Google cloud

Google offers a range of cloud computing services that operate with the same infrastructure as its end-user products i.e. Google Search, Gmail, YouTube. This infrastructure is known for its reliability, performance, and security, forming the backbone of GCP’s offerings, making sure that businesses leverage these services and benefit from the same potential technology that supports billions of users across the globe. 

4. DigitalOcean

Digital ocean

DigitalOcean is well-known for its simplicity and ease of use. The cloud services provider offers services that aid developers in deploying, managing, and scaling applications quickly. The provider specifically targets small and medium-sized companies and software developers.

5. Bluehost

Bluehost

It is not uncommon for people to choose to host their websites on Bluehost because it is cheap when compared to other similar services which offer higher quality but do not have as many users due to some strict restrictions limiting their accessibility.


Conclusion 

In 2025, IONOS will continue to prioritize customer satisfaction to meet its customers’ varied requirements. The customer can always reach the IONOS customer service team via the IONOS phone number, chat, and email whenever needed. The staff at IONOS support is highly qualified, so they provide rapid responses to technical issues and inquiries efficiently.


Frequently Asked Questions 

Q 1. What customer support options does IONOS offer?

Ans: IONOS offers 24/7 customer support via phone, chat, and email. 

Q 2. How can I contact IONOS customer service? 

Ans: You can contact IONOS customer support through their website, by calling their contact number and support hotline, or via live chat. 

Q 3. Is IONOS support available in multiple languages? 

Ans: Yes, IONOS provides support in multiple languages. 

Q 4. What should I do if I forget my IONOS account password? 

Ans: Use the “Forgot Password” feature on the login page to reset your password. 

Q 5. How do I migrate my website to IONOS? 

Ans: IONOS offers a free website migration tool and professional migration services. 

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